The expanded support for the universal add-on is a welcome change that should make it easier for you to help your grandparents fix their smartphone issues.
Thereafter, each device will have to either install a dedicated TeamViewer add-on for their manufacturer or the universal add-on that covers all devices with no dedicated add-on. To control Android phones remotely, both users will have to install the TeamViewer QuickSupport app on their respective handsets. Until now, the app only supported screen-sharing on most devices.īeing able to control a smartphone remotely is especially important during the current scenario when it would be inadvisable to visit relatives or friends to fix their devices. Another notable change is that the QuickSupport app now offers the ability to fully control an Android device remotely. Some of the leading manufacturers supporting the TeamViewer API include Google (Pixel), Xiaomi, Oppo and more. According to the company, its universal add-on app now supports virtually all Android devices running 7.0 Nougat and above.
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